as of 1th january 2014, we have implemented a new shipping and delivery policy. this review allows us to serve all of customer around south africa through a combination of courier(at customer request and subject to extra cost) and south african post office services.
by default, all parcels will be sent via ordinary parcel service of south african post office. if you wish your receive your parcel via courier, please get in touch with us for a quotation and we will be happy to assist
we have reprogrammed our shipping module, which will now show you the cost of shipping to get your purchase to you as you check out.
shipping for zafu/zabuton sets
due to the large size of this set, when you place an order for your zafu/zabuton set we will always deliver your purchase to your nearest south african post office only (couriers are prohibitively expensive)
this is available for retail customers who have made a purchase of 850 rands or above, this facility is unfortunately not available for wholesale customers.
international deliveries outside of south Africa
if you are based in countries within or bordering south africa (namibia, lesotho, botswana, swaziland, zimbabwe, mozambique) and wish to purchase from us, please drop us a mail and we will look for possibilities of getting your potential purchase to you.
we dispatch all orders within one working day of receiving your payment confirmation. if your purchase is delivered through the south african post office, delivery normally takes 3 to 7 working days from dispatch. if your order is delivered through our couriers (at customer’s request), delivery normally takes 1 to 5 working days depending on your location.
the delivery times are based on our experience of both our couriers and the south african post office and are of indicative nature only. we rely on our couriers and the post office not experiencing any delays and we cannot guarantee the lead times.
courier deliveries are available at the request of our customers. please contact us for a quote should you wish to receive your purchase via courier. if you are receiving your delivery through our courier service, please make sure that you or someone else is available to receive the package at the provided shipping address.
we reserve the right to change our shipping method at any time without prior notice.
in case of questions or doubts about shipping, delivery or tracking, please contact us and we will be happy to assist.